This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure, and transfer of your information [provided by you on our website ‘www.jainexinvest.com’ or through another URL, and/or mobile applications ‘Jainex Investment Services’ (collectively referred to as the “Jainex Platform”)] to “Jainex Investment Services” and/or its parent entity, subsidiary(ies), and/or affiliate(s) (collectively referred to as the “Company”), which operates various websites, including sub-sites, platforms, applications, m-web platforms, and other platforms, including the Jainex Platform (collectively referred to as “Sites”) for the delivery of information, products, offerings, and content via any mobile or internet-connected device or otherwise (collectively the “Services”). The Company is the licensed owner of the Jainex Platform and develops, manages, and operates the Jainex Platform and other Sites. The Company has permitted its group companies and subsidiaries to use the Jainex Platform for their respective products and services. This Policy forms an integral part of the Terms of Use and other terms on the Jainex Platform (“Terms of Use”). The Privacy Policy should always be read in conjunction with the Terms of Use. Capitalized terms used here but not defined shall have the same meaning as attributed to them in the Terms of Use and Agreements entered between the Company, its Users, or customers of Users, if any. This Policy should always be read along with the Terms of Use and specific products and services-related Terms & Conditions and Agreements (hereinafter referred to as “Terms and Conditions”).
This Privacy Policy is also applicable to the Company’s subsidiaries, affiliates, and group companies that provide their products and services on the Jainex Platform.
This Privacy Policy is applicable to any User who avails the Services. The term “User” for the purposes of this Privacy Policy shall mean you, in the capacity of an individual, a guest user, browser, and/or representative of an entity, who visits, accesses, uses, downloads, deals with, avails services and/or transacts through the Jainex Platform. For the purpose of this Policy, wherever the context so requires, “You” or “Your” shall mean the User, and the terms “We,” “Us,” and “Our” shall refer to the Company.
In case you do not wish to provide any information, including personal or personally identifiable information, or in the event you do not agree to any or all the clauses of the Terms of Use, Privacy Policy, and product-specific Terms and Conditions, then the Company may not be in a position to offer you all or some of the products and services, including without limitation, certain features of the Jainex Platform, and may even restrict (partially or fully) the User from accessing the Jainex Platform. Further, if you do not agree to this Privacy Policy, Terms of Use, and/or product-specific Terms and Conditions, you may also not register on the Jainex Platform, not avail our Services, and/or deregister from the Jainex Platform and stop using our products and services. We shall not be held responsible and/or liable for any denial of Service due to Users not providing the required information.
You must be a natural person who is at least 18 (eighteen) years of age. You must not misrepresent your identity. The right to use the Jainex Platform is personal to the User and is not transferable to any other person or entity. The Company and/or its Group Companies presume adequate and lawful parental consent in case the Personal Information is shared by a User under the age of 18 years.
As we update, improve, and expand the Services, this Policy may change, so please refer back to it periodically. By accessing and using the Sites or otherwise using the Services, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the Services that we provide.
The Company respects the privacy of the Users of the Services and is committed to protecting it in all respects. The information about the User as collected by the Company is: (a) information supplied by Users; (b) information automatically tracked while navigation; and (c) information collected from any other source (collectively referred to as “Information”).
1. Information received, collected, and stored by the Company
While registering on or accessing the Jainex Platform or while using our Services, you may be required to provide some information about yourself, voluntarily. We may also ask you to provide certain additional information from time to time or retrieve information about you from third parties. All information disclosed by you shall be disclosed willingly and without any coercion. In some instances, you might have to provide certain information on a mandatory basis (such as KYC information).
A. Information supplied by Users
The Company shall collect Personal Information about the User, including, without limitation, at the time of:
- Registering or setting up an account on the Jainex Platform.
- While filling up forms.
- Browsing or accessing the Jainex Platform.
- While availing any products or services.
Users may be required to provide certain personal information for the registration process that may include, but not limited to:
- Name;
- PAN;
- Email ID:
- Mobile number:
- Marital status;
- Bank account number;
- Address;
- Medical records and history;
- Nominee details;
- Date of birth;
- Signatures;
- Income details;
- Documents (like Address proof or Bank Statements) and other related information.
The Company shall also collect non-personal information pertaining to the behaviour of the User (behavioural information), while using or browsing through the Jainex Platform, messages posted by the User on the Jainex Platform, etc.
When you register using your other accounts like Facebook, Twitter, Google, etc., we shall retrieve information from such accounts to continue to interact with you and to continue to provide the Services.
Any personally identifiable information provided by you will not be considered sensitive if it is freely available and/or accessible in the public domain (e.g., comments, messages, blogs, etc., available on social platforms like Facebook, Twitter, etc.). Further, anything posted, uploaded, conveyed, or communicated by users on the public sections of the Sites becomes published content and is not considered personally identifiable information subject to this Privacy Policy. The Company, and its partners, vendors, service providers, etc., may also contact you from time to time through any mode of communication about updating your personal information in order to provide you with such features that we believe may benefit or interest you.
The Personal Information, any non-personal information, and behavioural information are stored by the Company on servers owned by it or its group companies or by third parties in India.
Voluntary information
We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us. However, in the event you wish to provide us with your Aadhaar card information, you hereby agree and acknowledge that you are providing the same to us purely on a voluntary basis only.
B. Information automatically collected or tracked during navigation
Cookies
To improve the responsiveness of the Sites for our Users, we may use “Cookies,” or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User’s individual interests using the identified computer or device. Unless you voluntarily identify yourself (for example – through registration), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers may also assign their own cookies to your browser (if you click on their ads, etc.), a process that we do not control. We receive and store certain types of information whenever you interact with us via our Site or Service though your computer, laptop, netbook, mobile phone, tablet, or any other handheld device, etc.
Log File Information
We automatically collect certain information about your computer’s connection to the Internet and your mobile number, including your IP address, when you visit our site, application, or service. The IP address is a number that identifies where to send your data, such as the pages you view. We also receive and log details from your browser, like your IP address, device name, operating system, browser type and version, CPU speed, and connection speed. Additionally, we may gather log data from your device, including location, IP address, device name, serial number, or unique identification number (e.g., UDID on iOS).
Clear GIFs
We may use “clear GIFs” (Web Beacons) to anonymously track user behavior patterns on our platform, without identifying individual users. These may also be embedded in HTML-based emails to track which messages are opened. The collected data helps us deliver content upon request, tailor our services to user interests, measure site traffic, and inform advertisers of user locations without personal identification.
Information from Other Sources
We may receive additional information about you from third parties like KRA, CKYCR, and Credit Bureaus. This data is treated in line with our Privacy Policy. If you share information with our vendors, partners (e.g., payment gateway providers), or service agencies, it may be passed on to us.
Demographic and Other Information
We may use external demographic data to better target communications and promotions. We utilize tools like Google Analytics to track user behavior. This helps us understand user demographics and interests through anonymous reports that don’t contain personally identifiable information. Users can opt out of display advertising via Google Ads Settings.
Links to Third-Party Sites
Our platform may include links to third-party websites or applications, governed by their respective privacy policies, which are beyond our control. When you leave our site, the privacy policy of the site you visit will apply. We do not share personally identifiable information with third-party websites or advertisers without your consent unless stated otherwise.
When presenting data to advertisers, it is typically aggregated to show traffic statistics without personal identifiers. We use third-party advertising companies that may use non-identifiable information about your visits to display ads relevant to your interests.
Use of Information
We use your provided personal information to:
- Offer a smooth, secure, and tailored experience on our platform.
- Promote and enhance our products and services.
- Analyze user trends, measure promotional effectiveness, and ensure secure transactions.
- Personalize the platform and provide updates on products, services, offers, and changes.
- Detect and prevent fraud or prohibited activities.
- Respond to queries, grievances, and provide customer support.
- Communicate changes in terms, privacy policy, and services.
- Conduct marketing and analyze user behavior to improve features.
- Maintain user accounts and provide general updates.
We may send commercial messages about our services or third-party products with an option to unsubscribe. Administrative messages may be sent for purposes like notifying you of major changes or customer support.
Information Sharing
We may share your data with authorized third parties without your prior consent in specific cases, such as:
- To provide products and services from the company and third parties.
- To facilitate transactions and protect company rights.
- When required by law or government agencies for verification or legal proceedings.
We share data with our group companies, vendors, and service providers, ensuring they comply with our privacy standards. We may also present aggregated statistics to third parties for advertising purposes. Data shared with our vendors does not include personal identifiers without your consent.
Data Accessed from Google
With your consent, we may access your personal data from Google for purposes like tracking financial transactions. We only read relevant emails from recognized financial service providers (e.g., @camsonline.com, @kfintech.com) without accessing any other personal emails. We may share this data with affiliates or service providers to enhance user experience, comply with legal requirements, and customize products.
Please note, we do not sell, transfer, or lease this information for advertising purposes.
5. Data Access from Google Drive
We require access to your Google Drive to facilitate uploading, downloading, and managing documents within our platform. This access is strictly limited to the files directly managed by our application and is not shared with any third parties. We ensure that only documents processed through our platform are affected, with no access to other files on your Google Drive. We do not use this data for any AI-related purposes.
Our handling of information received via Google APIs complies with Google’s API Services User Data Policy, including its Limited Use requirements.
6. Accessing and Updating Personal Information
We strive to provide you access to your personal information whenever you request it through our services or platforms. If any personal data is found to be inaccurate or incomplete, we will work to correct or update it, unless retention is required by law or for legitimate business reasons. We may ask you to verify your identity and the specific information you wish to access, correct, or delete before processing such requests. Requests that are repetitive, excessive, or compromise the privacy of others may be declined.
Our policy allows you to review, update, and correct your personal information. You may also request deletion of any inaccurate or irrelevant data unless restricted by our data retention policies or applicable legal requirements.
Retention of Data
We retain records in accordance with legal, statutory, and regulatory requirements. In the case of ongoing legal or regulatory proceedings, we may extend the retention period. All data and records are stored on our servers or those of our group companies within India. Records of electronic transactions and instructions may be retained in various formats (electronic, magnetic, etc.) as per applicable laws and will serve as binding evidence.
7. Information Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include regular reviews of data handling processes, encryption, and physical safeguards for data storage systems. All collected information is stored in a secure, firewall-protected database. While we employ robust security measures, no system is entirely infallible. We cannot guarantee complete security of our database, nor can we ensure that your data will not be intercepted during internet transmission.
8. Policy Updates and Changes
As technology and regulations evolve, we may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the updated policy on our website. Continued use of our platform signifies your acceptance of these changes. We recommend reviewing the policy periodically to stay informed of any updates.
9. Questions and Grievance Redressal
If you have any concerns or complaints regarding data usage or breaches of this Privacy Policy, please contact our Grievance Officer:
Email: jainexinvest@yahoo.co.in
Phone: +91 78610 51008
Website: https://jainexinvest.com/
Please include the following information in your complaint:
- A clear statement specifying if the concern involves personal or sensitive information.
- Your contact details, including address, phone number, or email.